Privacy Policy
Last updated: [DATE]
This policy explains what personal information [COMPANY LEGAL NAME] (Entspos Trading, we) collects when you visit our store or buy a water bottle from us, and what we do with it.
Information we collect
Order details. Your name, email address, phone number, shipping and billing address, and the items you buy.
Payment details. Card and wallet payments are handled by [PAYMENT PROCESSOR]. We receive confirmation of payment but never see or store your full card number.
Browsing data. Device type, pages viewed and items added to cart, collected through cookies and similar tools.
Messages. Anything you send us through the contact form, email or a warranty claim.
How we use it
We use your information to process and deliver orders, handle returns and warranty claims, answer questions, prevent fraud, and improve the store. We send marketing email only if you sign up, and every email has an unsubscribe link.
Who we share it with
We share only what each service needs to do its job: shipping carriers, our payment processor, our store platform, and email and analytics providers. We do not sell your personal information.
Cookies
Cookies keep items in your cart, remember your preferences and help us understand how the store is used. You can block or delete cookies in your browser settings; the cart may not work correctly without them.
How long we keep it
We keep order records for [RETENTION PERIOD] to meet tax, accounting and warranty obligations, then delete or anonymise them.
Your choices
You can ask us for a copy of your information, ask us to correct or delete it, or opt out of marketing at any time. Depending on the US state you live in, you may have additional rights under state privacy law. We respond to requests within [RESPONSE TIME].
Children
The store is for adult shoppers. We do not knowingly collect personal information from children under 13.
Changes and contact
If we change this policy we will post the new version here with a new date. Questions go to [PRIVACY EMAIL] or the contact page.